Business Central field service management

Field service management for Microsoft Dynamics 365 Business Central.

Sepolo gives Business Central customers an operational service layer for planning, technicians, assets, spare parts, service reports, costs and invoice-ready service data.

Field service management for Microsoft Dynamics 365 Business Central.

Keep Business Central as the financial master. Let Sepolo run service operations.

Many service companies already trust Business Central for finance, customers, vendors, items and posting. Sepolo extends that setup with the daily service workflow that dispatchers, technicians and service managers need before anything is ready for invoicing.

Business Central service managementField service executionInvoice-ready service data

From ERP master data to operational service work

Use Business Central customers, vendors, items, units and prices as trusted master data while Sepolo manages service visits, technician work, asset history, used parts and service documentation.

Customers and vendorsItems and unitsPrices and item numbersOperational service workflow

Service visits and technician dispatch

Dispatchers can create service calls, select customer and asset, see availability, assign technicians and follow work from request to completed service report.

Work order managementTechnician schedulingService control centerCustomer and asset context

Mobile-ready service reports

Technicians document actual time, used spare parts, photos, notes, signatures and configurable fields so the service record is complete before finance reviews the invoice foundation.

Actual timeUsed partsPhotos and signaturesCustom service report fields

Asset-first maintenance history

Sepolo builds history around the asset, not only the case. Each asset can carry service history, replaced parts, cost, responsible technician, maintenance schedule and repair-versus-replace insight.

Asset managementPreventive maintenanceRepair costService history

Spare parts, stock and purchasing insight

Service teams can understand which parts are used, which assets consume them and what may be needed next quarter, six months or year before the need becomes urgent.

Spare parts managementStock insightReplacement historyRestock forecasting

Invoice foundation for Business Central

Sepolo prepares the operational truth: time, parts, equipment, travel, cost and billable lines. Business Central remains responsible for financial review, posting and accounting control.

Invoice draft preparationERP handoverFinancial controlLess duplicate entry
Business Central Field Service Management | Sepolo | Sepolo