Agreements and profitability
Create SLA agreements, planned maintenance agreements and customer-ready proposals from asset coverage, service history, technician cost, margins and delivery capacity.
Sepolo connects customers, assets, service visits, technician rates, parts consumption, SLA windows and margins so service teams can propose agreements they can deliver and earn money on.
Work with SLA agreements for reactive response, planned service agreements for preventive maintenance, and support agreements for prepaid remote support hours.
Sepolo can draft a proposal letter with customer contact details, coverage, benefits, SLA terms and financials without exposing internal profit calculations.
Use historical visits, response time, labor cost, travel, parts usage, asset age and selected margin to calculate suggested agreement amounts.
Agreement coverage follows the asset into service calls, booking, remote support, invoicing/reimbursement and SLA compliance reporting.
