Cost recovery

Reimbursement and cost recovery for service operations

Capture the real cost of service work so travel, equipment, vendors, parts and time can be reviewed for reimbursement or billing.

Cost capture
Reimbursement
Billable work
Finance review
Reimbursement and cost recovery for service operations

If a cost is not captured, it cannot be recovered.

Sepolo helps service organizations document the costs behind a visit so finance can decide what should be invoiced, reimbursed, absorbed or improved.

Cost capture
Reimbursement
Billable work
Finance review

Field service platform

A concrete service workflow, not just a product page.

01

Capture service cost drivers

Labor, overtime, travel, vendors, equipment and spare parts can all contribute to the final service result.

Cost driversTravel and equipmentVendor cost
02

Separate planned and actual work

Compare estimated and actual cost to understand where service delivery drifted from the original plan.

Estimated costActual costExecution drift

What you get

Answers to the questions buyers actually have.

03

Support customer-specific rules

Billing overrides and configurable service settings help service teams reflect different customer agreements.

Customer rulesBilling settingsService defaults
04

Improve profitability decisions

Recovered cost, absorbed cost and repeated cost drivers become visible in service analytics.

ProfitabilityRework insightCost trend

Next step

A 30-minute walkthrough with concrete answers.

We start from your service flow, assets, technicians, ERP and the places where time is lost today.

Start with Sepolo
Service reimbursement and cost recovery software | Sepolo | Sepolo