Configure operational defaults
Set defaults for actual time, report closing, ready-for-invoice behavior and billing time rules.
Actual timeReport closingBilling mode
Workflow configuration
Customizable service flow for how your organization works
Configure how service visits, reports, approval, invoicing, capabilities and defaults should behave for your service organization.
Not every service organization follows the same workflow.
Sepolo lets organizations decide how strict the reporting, approval, billing, capabilities and visit flow should be before the system becomes part of daily operations.
Service workflowApproval rulesBilling defaultsCapabilities
Use capabilities in suggestions
Technician suggestions can consider required capabilities so dispatch gets better recommendations.
SkillsCapabilitiesDispatch suggestions
Control approval flow
Supervisor approval and service report status can be part of the workflow before costs are included.
ApprovalReport statusCost control
Adapt without custom code
Configuration helps organizations start with a practical workflow and mature it over time.
Configurable processOperational maturityLess custom development