Workflow configuration

Customizable service flow for how your organization works

Configure how service visits, reports, approval, invoicing, capabilities and defaults should behave for your service organization.

Service workflow
Approval rules
Billing defaults
Capabilities
Customizable service flow for how your organization works

Not every service organization follows the same workflow.

Sepolo lets organizations decide how strict the reporting, approval, billing, capabilities and visit flow should be before the system becomes part of daily operations.

Service workflow
Approval rules
Billing defaults
Capabilities

Field service platform

A concrete service workflow, not just a product page.

01

Configure operational defaults

Set defaults for actual time, report closing, ready-for-invoice behavior and billing time rules.

Actual timeReport closingBilling mode
02

Use capabilities in suggestions

Technician suggestions can consider required capabilities so dispatch gets better recommendations.

SkillsCapabilitiesDispatch suggestions

What you get

Answers to the questions buyers actually have.

03

Control approval flow

Supervisor approval and service report status can be part of the workflow before costs are included.

ApprovalReport statusCost control
04

Adapt without custom code

Configuration helps organizations start with a practical workflow and mature it over time.

Configurable processOperational maturityLess custom development

Next step

A 30-minute walkthrough with concrete answers.

We start from your service flow, assets, technicians, ERP and the places where time is lost today.

Start with Sepolo
Customizable service workflow software | Sepolo | Sepolo