Utilization by employee
Track how many hours each technician is booked against available capacity, including normal time, overtime and weekend work where relevant.
Booked hoursCapacity comparisonNormal and overtime split
Resource planning
Employee utilization for field service teams
Understand booked hours, capacity, overtime and real technician utilization from completed and planned service work.
Capacity should be measured from real service execution.
Sepolo connects technician schedules, actual work time, overtime rules and cost prices so managers can see whether teams are under-used, healthy or overloaded.
Booked hoursCapacity hoursOvertimeService team utilization
Connect utilization to cost
Because employees have cost prices and working rules, utilization becomes part of service profitability instead of only a planning statistic.
Employee cost priceOvertime ratesVisit cost
Plan resources earlier
Identify capacity pressure before it becomes missed appointments, poor response times or unnecessary external contractor use.
Capacity pressureTeam planningDispatch insight
Use the same data in analytics
Utilization contributes to service performance, cost trend, planning accuracy and customer profitability reporting.
Service KPIsCost reportingPower BI ready