Resource planning

Employee utilization for field service teams

Understand booked hours, capacity, overtime and real technician utilization from completed and planned service work.

Booked hours
Capacity hours
Overtime
Service team utilization
Employee utilization for field service teams

Capacity should be measured from real service execution.

Sepolo connects technician schedules, actual work time, overtime rules and cost prices so managers can see whether teams are under-used, healthy or overloaded.

Booked hours
Capacity hours
Overtime
Service team utilization

Field service platform

A concrete service workflow, not just a product page.

01

Utilization by employee

Track how many hours each technician is booked against available capacity, including normal time, overtime and weekend work where relevant.

Booked hoursCapacity comparisonNormal and overtime split
02

Connect utilization to cost

Because employees have cost prices and working rules, utilization becomes part of service profitability instead of only a planning statistic.

Employee cost priceOvertime ratesVisit cost

What you get

Answers to the questions buyers actually have.

03

Plan resources earlier

Identify capacity pressure before it becomes missed appointments, poor response times or unnecessary external contractor use.

Capacity pressureTeam planningDispatch insight
04

Use the same data in analytics

Utilization contributes to service performance, cost trend, planning accuracy and customer profitability reporting.

Service KPIsCost reportingPower BI ready

Next step

A 30-minute walkthrough with concrete answers.

We start from your service flow, assets, technicians, ERP and the places where time is lost today.

Start with Sepolo
Employee utilization software for field service | Sepolo | Sepolo